Privacy Policy

    Last updated: July 28, 2026

    SANMEDIA ("SANMEDIA", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect through sanmedia.in (the "Website") and our Services, how we use it, and your rights regarding that information. This applies to visitors and clients in India and internationally, including the United States, United Kingdom, Canada, and Australia.

    1. Information We Collect

    Information you provide directly:

    • Contact form submissions (name, email, phone number, message)
    • Free SEO/AI-search audit tool submissions (the website URL you submit, plus name, email, and/or phone number if you choose to unlock the full report)
    • Information shared during consultation calls or email/WhatsApp correspondence
    • Payment and billing details when you engage us for paid Services (processed via third-party payment providers; we do not store full card details ourselves)

    Information collected automatically:

    • Standard website analytics data (e.g., pages visited, time on site, device/browser type, approximate location based on IP address) via tools such as Google Analytics
    • Cookies used for basic website functionality and analytics (see Section 5)

    2. How We Use Your Information

    We use the information we collect to:

    • Respond to inquiries and provide the free audit report you requested
    • Deliver, manage, and improve our Services for clients
    • Send you information about our Services, including occasional marketing communications (you may opt out at any time)
    • Process payments and maintain business records
    • Understand and improve website performance
    • Comply with legal obligations

    3. AI-Assisted Processing

    Our free audit tool uses automated analysis, including AI language model processing, to generate personalized recommendations based on the technical findings from your submitted URL. The website URL and derived technical findings may be processed through third-party AI services to generate this report. We do not knowingly submit personal information beyond what is necessary (the URL and technical findings) through this process.

    4. Sharing of Information

    We do not sell your personal information. We may share information with:

    • Service providers who help us operate our business (e.g., website hosting, analytics providers, email/WhatsApp communication tools, payment processors, AI processing services as described above)
    • Advertising platforms (Google Ads, Meta Ads) when managing paid ad campaigns on behalf of clients, limited to what is necessary for campaign management
    • Legal authorities, if required by law, regulation, or valid legal process

    5. Cookies

    Our Website may use cookies and similar technologies for essential functionality and to understand how visitors use our site (via analytics tools). You can control or disable cookies through your browser settings; disabling some cookies may affect website functionality.

    6. Data Retention

    We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including for as long as needed to provide Services, maintain business records, and comply with legal obligations. Free audit tool submissions not converted into a client relationship may be retained for a reasonable period for follow-up purposes, and deleted upon request.

    7. Your Rights

    Depending on your location, you may have rights to:

    • Access the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your information
    • Object to or restrict certain processing
    • Opt out of marketing communications at any time

    To exercise any of these rights, contact us at sanjurajs19@gmail.com. We will respond within a reasonable timeframe.

    For visitors in the UK/EU: We aim to handle personal data in a manner consistent with the principles of the UK GDPR/EU GDPR, including data minimization and purpose limitation, to the extent applicable to our business.

    For visitors in the US (e.g., California): You may have rights under applicable state privacy laws (such as the CCPA) to know what personal information is collected and to request its deletion.

    8. Data Security

    We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

    9. International Data Transfers

    As we operate from India and serve clients internationally, your information may be processed and stored in India or other countries where our service providers operate. By using our Website or Services, you consent to this transfer and processing.

    10. Children's Privacy

    Our Website and Services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes. Continued use of our Website after changes constitutes acceptance of the updated Policy.

    12. Contact Us

    For questions about this Privacy Policy or to exercise your data rights, contact: